Breathing user-centred design into a digital transformation
How do you steer a traditional company toward user-centred design?
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Taking content from economy to first-class
How do you increase content maturity and implement a fully-formed strategy in just a few months?
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Well known retail giant
Mapping the omnichannel customer experience
How do you uncover the opportunities for a unified retail shopping experience across in-store and online?
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Improving the student application experience
How do you improve the online experience for prospective students and increase course registrations?
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Envisioning the future of healthcare
How do you get stakeholder buy-in to implement a radically different business model?
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Increasing booking conversions through user-centred design
How do we improve our on-line booking journey to increase conversions?
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Mapping your digital direction
How do you turn insights from discovery into a roadmap for digital transformation in a way that is actionable and memorable?
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Creating a purpose-driven media platform
How do you design and build a new publishing platform on a very tight deadline?
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