Rapidly improving a checkout experience
How do you use a design sprint to turn around a problematic checkout in just two weeks?
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Improving education in rural India and beyond
How do you move the learning experience from print to digital, in target markets with notoriously low connectivity?
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VGLC on-boarding discovery
How do you design the optimal user experience to translate members of the VA Flying Club into their reward scheme?
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Balancing advertising with user experience
How do you balance a reading experience with responsive advertising?
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Prioritising user needs to transform a service
What could we do to help the public find the council information they needed more easily?
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Turning 700 websites into one
How do you bring thousands of authors, publishing brands, imprints and marketing teams together into one website? This is the story of how we led Penguin Random House through digital transformation.
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An exploration of long-form digital storytelling
How do you design a storytelling platform for medical and historical artefacts?
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Designing the first fully responsive news site in the UK
How do you create a new kind of news service?
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