A stylised checklist with the items: do, do, don't.

Charities

Using insights to redefine a vital public service

How do you use research findings to enable decision-making?

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Manufacturing and engineering

Systematising an organisation’s design library to usher in their digital future

How do you kickstart a digital transformation with consistency and a customer-first mindset?

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Media and publishing

Building a multi-brand design system

How do you make a membership model more human-centered, and reflect those changes across nine different sites?

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Manufacturing and engineering

Understanding local users on a global scale

How do you design for local needs when you’re an international brand?

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Two screenshots of the same purple-hued homepage on desktop and mobile.

Education

Helping teachers inspire future engineers

How do you go from a half-formed idea to a launchable platform in a matter of months?

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Museums and culture

Migrating thousands of pages to a new CMS with new design patterns

How do you replatform and refresh legacy content, and provide a modern, scalable, and efficient web publishing system?

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Index 1

Technology and software

Putting customers at the heart of business decision-making

How do you create a common understanding of your customers when you’re growing fast?

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Financial services

Turning strategy into reality

How do you take an ambitious global digital strategy and make it tangible?

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