A felt version of the iconic Penguin logo.

Media and publishing

Turning 700 websites into one

How do you bring thousands of authors, publishing brands, imprints and marketing teams together into one website? This is the story of how we led Penguin Random House through digital transformation.

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A laptop screen showing the homepage of the Kensington and Chelsea council.

Government

Prioritising user needs to transform a service

What could we do to help the public find the council information they needed more easily?

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