Usability testing training

Plan, conduct, analyse, and report usability tests through practical exercises and real-world examples, gaining the skills to better understand and meet user needs.

Duration
1 day
Training type
Private group training
Location
Online or in-person in the UK

Group training from £400 per attendee

Minimum session cost £3,000 +VAT. We offer discounts for larger groups, charities, not-for-profits, and educational institutions.

Book your training

The hands-on session will allow you to run through the process of setting up and running usability testing sessions on your own website. It will give you the tools and techniques to be able to run your own sessions with your target audience in order to gain insight that can help you ensure that your website performs brilliantly.

Luke is an excellent trainer with a relaxed and engaging approach to the material - which he clearly knows both inside and out. He handles questions calmly and confidently, and efficiently breaks down concepts into easily digestible components. I feel like after a session with Luke, I could run a UX testing session blindfolded!

Nick Santos-Pedro, Digital Manager, Refugee Council

What you’ll learn

We’ll be covering how to set up and run usability testing, as well as how to turn your findings into actionable next steps. By the end of this session, you’ll be able to confidently run your own usability testing sessions to gain valuable insights into your users and their behaviours. 

What we’ll cover

Through a series on hands-on exercises, coupled with theory and real-world examples we’ll cover:

  • Understanding user research
  • Setting up usability testing
  • Running usability testing
  • Analysing usability testing
  • Reporting findings and next steps

Whether you're looking to run your first usability test, or just looking to sharpen up your skills, this workshop will provide the knowledge and framework to enable you to better understand your users and their needs.

A2-sized paper showing a grid, is laid on a table, surrounded by workshop attendees studying it.
The user research canvas provides the framework for successful usability testing studies.

Who should attend

This course is aimed at designers, product managers and anyone with an interest in improving user understanding. No prior experience with usability testing is required, just a curious mind and a willingness to take part.

Meet your host

Luke Hay

Luke is our senior user researcher. He has 20+ years of experience working with clients to run user research. From kids to pensioners, dress-makers to body-builders, Luke has run research with participants from very different backgrounds. 

Over the past ten years, Luke has trained hundreds of people in getting reliable insight from their user research. He has run user research workshops at UX Scotland, the UXPA global conference and World Usability Congress.

More about Luke
Luke Hay

“Luke was a really knowledgeable and welcoming trainer. The course content was easy to understand and we had chance to develop on queries throughout the day where needed. I also felt very lucky that Luke had taken to the time to get a good understanding of our charity and what we do.”

Hannah Clare, Marketing Manager, The Martlets

Book your usability testing training

Contact our team to discuss your organisation’s needs. We’ll reply within a business day.

Book your training

Pricing

Pricing for Clearleft's Usability testing training workshop
Group size Price per person + VAT
6 people £500
7–8 people £440
9–10 people £400

Minimum session cost £3,000 +VAT. We offer discounts for larger groups, charities, not-for-profits, and educational institutions.

Training the Clearleft way

Our training is always adapted to the needs of your team.

Ahead of the training, we’ll talk to you about your specific needs so we can target the content to the skills, experience and needs of your team.

Tailored

We’ll work with you to shape the training to the size of the group and your team’s level of knowledge, customised to your specific challenges.

In-person or online

We can run training at your offices, our studio in Brighton, or fully remote for distributed teams, arranging a date that works for you.

Road-tested

We regularly apply the techniques you'll learn in your training as part of our client services.

Follow up

Training is only as good as the change it creates. We’ll follow up with attendees once they’ve had a chance to use their new skills.

3 women stood laughing in front of a bright window adorned with sticky notes.
Three women and man sat a table, listening intently to a man standing.
A smiling man sat among colleagues at a busy workshop table.

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