Rapid usability testing

Usability testing, when facilitated by a talented researcher, is a powerful and cost-effective way to find out why and what causes delight or frustration in your digital products.

Observing real users interacting with your website, product prototypes, or competitors' products will provide insights and evidence to inform confident decision-making.

In just three weeks, we’ll recruit six handpicked participants, run sessions that your team will be invited to observe, and report our recommendations. You’ll get actionable findings on the appeal of your product proposition, identify usability issues with features and functionality, and know what content causes engagement or confusion.

The benefits of rapid usability testing with Clearleft include:

We organise everything so you get results fast

We run hundreds of research sessions every year, so we know how to move quickly to get in-depth insights. From clarifying requirements in our research canvas workshop to recruiting the right participants and delivering measurable recommendations, we handle the process from beginning to end.

We help your team see through your audience’s eyes

Direct contact with users leads to better products and stronger business outcomes. Through live-streaming sessions, shared recordings, and curated session clips, we build genuine empathy in your team for your audience – so user insight sits at the heart of every product decision.

Our researchers understand the realities of product delivery 

The aim of our research is to enable you to turn insights into elegant interfaces. Because our researchers work on design and development projects, they make recommendations that bridge the gap from opportunity spotting to implementation. Our reports provide clarity and direction and include measures to assess the impact of product changes. 

Key activities

• Kickoff meeting and research canvas workshop to shape the questions to be answered.
• Recruitment and screening of participants to ensure we get feedback from your intended audience.
• Writing a facilitation guide and sharing it with you to make sure we’re exploring your key topics of interest.
• Running six 1-2-1 moderated research sessions that are live-streamed and recorded so your team can hear directly from your users in real time.
• Findings report prioritising issues, and making recommendations for changes and how to measure their impact.
• Playback to your team and stakeholders to build a shared understanding of the research and recommendations.