Our 11th UX London saw three days of talks on designing products, designing for people and finally designing the future. There was much food for thought (and food to eat!), we wanted to share some of the talks with you.
Day one was centred around designing products that deliver value to customers and your business. Thinking about how best to conceive user-centred products and bring them to market. We are very grateful for our speakers who challenged practice, process and team structure, you can watch most of these again here:
Jane Austin, Director Product Design, Babylon Health: How To Get Ahead In House
Sarah Richards, Founder Content Design London: Content Design: Why There’s Another Title In Our Industry
Emmet Connolly, Director of Product Design Intercom: The Tools We Use: Challenging Dogma in the Design Process
Adam Connor VP Design Transformation Mad*Pow: Building Character: Creating Unique, Consistent Experiences With Design Principles
Designing for people
Day two was all about taking your customer experience to the next level and unlocking the power of user-centred design. We unearthed the often overlooked parts of service design and the best ways you and your team can develop powerful empathy with your users. Thank you once again to all our speakers, including these talks:
Jamin Hegeman, VP Design Capital One: So You Want to be a Service Designer?
Steve Selzer, Head of Design, Bungalow: Designing for Friction: Thoughts on the Future of Human-Centered Design
Joe Macleod, Author and Founder AndEnd: Designing Great End Experiences Across Product Sectors
Jared Spool, Center Centre/UIE: Beyond The UX Tipping Point
Designing the future
We curated day three to allow us to explore the new tools, technologies, and interaction trends shaping our future work. Where will the rise of AI take us? Are conversational interfaces the next frontier? How can we adapt to ever-changing consumer expectations? With thanks to our speakers who drew UX London to a close with big thinking, strong ethics and new models for us all to take forward:
Josh Clark, Founder Big Medium: AI is your new design material
Erika Hall, Co-Founder and Author Mule Design Studio: Designing for the Triple Storyline
Sarah Doody, User Experience Designer and Educator: Anticipatory Design & The Future Of Experience
Emily Sappington, Product Design Manager, Babylon Health: Designing for AI
Chris Noessel, Author and Designer at IBM: Designing Agentive Technology
UX London 2019 happened with the support of our amazing sponsors. Many thanks to Google, InVision, Balsamiq, Monzo, Futureheads and Spotify Design.
Tickets for 2020 have just gone on sale. UX London is a Clearleft event. Our team of industry-leading strategists, design thinkers, technologists and innovators work inside global brands to help design leaders get the most from their products, services & teams. Human-centred design is, and always has been, central to the Clearleft philosophy.