Where to draw the line and how to get over it

Opinion
1st February 2017

Since the start of the year, we’ve been having daily ‘stand ups’ to check in on the progress of our new website as we work to get it out the door. This is the story of how they help get us over the line.

Rowena Price
Rowena Price

The cobbler’s kids got nothing on design agencies

Opinion
25th January 2017

With all this talk about shoes, I can’t help but draw a comparison with our current (or former, depending on when you read this) site. While it’s been a comfortable pair of shoes for us for some time, things around here have changed…

Jon Aizlewood
Jon Aizlewood

Vision vs. Leverage

Opinion
19th October 2016

In my previous article, I wrote about some of the misconceptions with “agile” that I see in organisations. This article will focus on one of them specifically – the common (mis)understanding that agile—and more recently lean start-up methods—are seen as operational and tactical, rather than strategic. Where does the confusion comes from? In particular, I want to acknowledge the role that the person who leads the project operations plays in realising the product vision and creating a context for the team to succeed. That person could be a Scrum Master, or an Agile Project Manager, or a Delivery Manager, depending on the context.

Tea Ivanova

UX Design and Service Design are growing ever closer

Opinion
14th October 2016

For the longest time I’ve maintained that Service Design was a specific discipline, distinct from UX Design. It’s true that they have a lot in common, like the way both fields approach problems through a user-centred lens. They also use many of the same tools, such as design games and personas. Even some of their distinctive tools, like the service delivery blueprint have similarities with our own user journey maps. But if you spent any time with a credible Service Design agency five or ten years ago, you’d easily spot the differences.

Andy Budd
Andy Budd

Misconceptions about “Agile”

Opinion
23rd September 2016

I’d like to address some of the top challenges that I see people face with implementing a culture of agile philosophy in our industry. I am an Operations person. I call it Operations because of the huge amount of grief associated with the various guises of project management (project manager, program manager, ScrumMaster, Agile Coach and many more), largely due to the behaviours exhibited when this role goes wrong.

Tea Ivanova

Is the T-shape evolving?

Opinion
10th August 2016

Are designers evolving from just UX designers or just visual designers into multi-disciplinary generalists? There seems to be higher-quality design all-rounders coming back into vogue.

Jon Aizlewood
Jon Aizlewood

Public Speaking Workshop for The Digital Festival

Opinion
2nd August 2016

Public speaking is something most of us are faced with at some point in our careers, whether it’s running a meeting, presenting to clients, or talking at an industry event. Over the years I’ve met plenty of people who would make amazing speakers, if they could get over their nerves. To help, we’ve decided to run a half day workshop on public speaking as part of the Brighton Digital Festival.

Andy Budd
Andy Budd

Is UX strategy a thing?

Opinion
19th July 2016

Over the past few years, I’ve seen an increasing number of people using the term “UX strategy”. But Is UX strategy real or imaginary? Is it something you can define and differentiate from other forms of strategy, or is it just a fancy job title to aggrandise yourself, up your day rate, and sell more consultancy hours?

Andy Budd
Andy Budd

Webvisions, Barcelona 2016

Opinion
12th July 2016

Last week I attended Webvisions Barcelona for the second time - I came away last year with some great inspiration, plenty of food for thought (figuratively and literally) and a few extra freckles, so my expectations this time were high.

Ben White
Ben White