Man and woman in office looking at wall of design sketches and journey maps

Utilities

Making digital water bills crystal-clear

How could we save a water company millions of pounds in unnecessary billing-related phone calls?

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A rollercoaster ride.

Travel

Rapidly improving a checkout experience

How do you use a design sprint to turn around a problematic checkout in just two weeks?

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Three people gathered around a table, happily working together.

Retail

Developing creative confidence

How do you build a product team's capabilities and confidence to deliver a responsive e-commerce proposition?

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Happy couple looking at a tablet computer

Financial services

Redesigning a personal banking experience

How do you help a traditional high street bank meet the challenge of digital disruption?

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A close-up of a camera.

Media and publishing

Balancing advertising with user experience

How do you balance a reading experience with responsive advertising?

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BHCC

Government

Digital service design for a local authority

How can you use digital service design to save money and make you more effective?

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Pavilion

Government

Delivering a design system for a city council

How do you provide an on-brand future-proofed design system?

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A group of people gathered around a table, sketching.

Travel

Three new products in three weeks using design sprints

How do you harness the focus and energy of a design sprint to tackle the challenge of creating a product vision?

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