Expert UX review

A Clearleft expert UX review will help you make product improvements faster by combining objectivity, extensive experience, and actionable recommendations. 

A two-person team of senior UX design consultants work together to methodically review key journeys on your digital product. They systematically note down areas of friction and opportunities for improvement. Their report will explain the reasons for each finding and, importantly, provide detailed recommendations you can action now.

The benefits of a Clearleft expert UX review include:

Deep, up-to-date expertise

As working practitioners, your reviewers have an intimate knowledge of contemporary UX design practices, insight informed by regular user research, and cross-sector experience in creating digital products. In short, they know what works in the real world. 

Unbiased, evidence-based findings

When you’ve been close to a product for a long time, blind spots are inevitable. As independent consultants, we come in without assumptions, so we can spot usability issues, confusing flows, accessibility gaps, or content issues your users are experiencing.

Actionable recommendations to deliver change

We don’t write jargon-filled reports that sit unread on a shelf. Our reports and playbacks present our findings in a visual, accessible format and provide a prioritised list of improvements for your product roadmap. Our expert reviews focus on identifying and driving change in your products' user experience.

Key activities

• Client briefing to identify your priority audiences and up to three key user journeys.
• Pairs review with a deep dive across desktop and mobile screens to identify opportunities for product improvements.
• Recommendations report with prioritised findings, annotated screenshots, and sketches to communicate changes to make.
• Playback to your team and stakeholders to ensure a shared understanding of the thinking informing the recommendations.