Mockup of a laptop screen displaying a 2024 report titled 'How prospective students choose a university' by Clearleft. The screen has a dark background with white text and the Clearleft logo at the top left.

Discover what motivates prospective students during their university application journey, and learn how your institution can stand out.

With over 40% of institutions projected to run budget deficits this year, the need to fill all available course places is clear.

This report summarises our findings from research with prospective students on behalf of various UK universities. It will help you better understand what is important to prospective students and give tips on where to focus your efforts to maximise application rates through both the UCAS window and Clearing. There is a particular focus on the part that university websites play in the decision-making process.

What students are saying:

If they've put time and effort into their website, if I go here, they will put a lot of effort into me as a student. It’s a good feeling. It makes me feel good about the university as a whole.

User research participant on the importance of university websites.

What's inside?

Learn from prospective students in their own words to understand:

  • The role of university websites in shaping first impressions
  • How students build their shortlist using UCAS and other resources
  • The key design elements that sway their final decision to apply
  • Common mistakes universities make that turn students away

What universities are saying:

Clearleft’s research gave us invaluable insights into the student application process and helped us improve our website experience significantly.

Leon Paternoster, Web Manager Anglia Ruskin University

This report is based on in-depth research conducted across various UK universities, providing actionable insights to improve your recruitment strategy. If your website is crucial in making a great first impression or providing essential information, this report will guide you on enhancing the user experience and boosting conversions.

Complete the form below and we will email you a copy of the report

* indicates required

A close-up view of a digital screen displaying the word "IMPERIAL" in a thin white line box at the top, followed by bold white text that reads "Scientific imagination for world-changing impact." The background features abstract circular shapes in dark blue and black, with vibrant green and pink elements at the bottom, suggesting a modern, futuristic design.
  • Imperial College London

Relaunching the huge website of a world-leading university

Read the story
Open University thumbnail
  • The Open University

Researching with students to improve their distance learning experience

Read the story
An arrangement of multiple webpage designs for ARU Clearing 2024, showing different sections like course details, support services, and community information. The designs are displayed in a grid, with a mix of blue and yellow color schemes. The website emphasizes accessibility and inclusion, with prominent sections for student life and academic information.
  • Anglia Ruskin University

Researching the university clearing process

Read the story