- Viewpoint
Researching the student application journey
Research into the student application journey, focussing on the main UCAS application window.
- News
Imperial College London website redesign
Clearleft worked with Imperial College London to transform the university’s website, aligning an ambitious new strategy with a bold new brand.
Richard Rutter
- Case study
Imperial College London
This is the story of how we worked with Imperial to transform its website, aligning an ambitious new strategy with its bold new brand.
- Case study
ARU Clearing Research
This is the story of how we helped Anglia Ruskin University better understand the experience of prospective students applying to their university through the clearing process.
- Case study
Ingenia
This is the story of how we helped the Royal Academy of Engineering redesign the website for their magazine, [Ingenia](https://www.ingenia.org.uk/).
- Case study
RetailBook
This is the story of how we helped an investment bank launch a new independent platform connecting companies that are raising capital with individual retail investors.
- Case study
The Open University
This is the story of how we helped the Open University better understand their students’ needs.
- Tiny Lesson
Designing a workshop for UX London
At Clearleft, we talk about researching in the open. We believe in being transparent about our work and processes. We love what we do and talking about how we work.
Luke Hay
- Case study
This is Engineering
This is the story of how we worked with the Royal Academy of Engineering to improve their This is Engineering campaign website.
- Case study
UCL audience research
This is the story of how we helped University College London better understand one segment of their audience.
- Case study
Anglia Ruskin University
This is the story of how we helped Anglia Ruskin University better understand how students decide which university they’re going to choose.
- Viewpoint
Using service design to prevent bad decisions
A little bit of service design can go a long way. The trick is to be focussed, purposeful and design your communication with a specific outcome in mind.
Richard Rutter
- Viewpoint
Recruiting for UX research
Finding the right participants for UX research is vital for ensuring valid results and insights. In this blog post, we’ll cover how to find the right people to run research with.
Luke Hay
- Case study
Natural History Museum Biodiversity
This is the story of how we helped the Natural History Museum build a tool to create awareness of biodiversity.
- Viewpoint
Calculating the value of user research
Can you put a price on the insights gained from evaluative or generative research?
Luke Hay
- Case study
Camden Council
This is the story of how we helped Camden Council see user-centred improvements to their special educational needs and disabilities Local Offer website.
- Viewpoint
Surveys – a useful, but dangerous research method
Large-scale surveys are commonly used for opinion polls or customer satisfaction. While they can be a vital tool for design research, they should be used with caution.
Luke Hay
- Viewpoint
Three cups of joy
Reflections from Clearleft’s UX London 2022 Conference
Chris Pearce
- Tiny Lesson
Tiny lesson: Google search operators and syntax for UX desk research
In this video tiny lesson, I'll share the search shortcuts I use most often for time-efficient discovery.
Chris How
- Viewpoint
Engineering a better design test
How can we adapt our tools for better testing?
Benjamin Parry
- Viewpoint
It’s okay: Advice for research newcomers
Benjamin recently responded to a community post asking for advice for settling nerves during a first-time customer research activity.
Benjamin Parry
- Case study
Research for a well-known engineering brand
This is the story of how we tailored a product website to better meet the needs of audiences in local markets.
- Viewpoint
Remote research: Around the world in a day
It’s 7pm in the UK. I started my day talking to someone in Tokyo, before moving to Manchester, and I’ve just finished up in San Francisco. Eighteen timezones. 14,645km (give or take). And no jetlag.
Chris How
- Tiny Lesson
Tiny Lesson: How to set up an inexpensive remote research session
In a remote context what can we do to bring teams together and encourage a hub of learning?
Benjamin Parry
- News
SofaConf 2020 talks are now live
The captioned videos and Q&As from SofaConf 2020 are now live to watch and share.
Sophia Hill
- Viewpoint
Guerrilla Testing - Tips for better results
In our last post we described the merits of guerrilla testing compared with other research methods. In this follow-up post we share some tips for getting better results.
Benjamin Parry
- Viewpoint
Why usability testing is not enough
As we launch our 2020 survey we unpack why research (and empathy) deserve a deeper focus.
Maite Otondo
- Viewpoint
Guerrilla Testing - What it is and when to use it
For some, guerrilla testing is a dirty word. A victim of its own success, its overuse has given it a bad rap. Isn’t it about time we celebrated its strengths and use it when the time is right?
Benjamin Parry
- Viewpoint
Using content strategy to present your research findings
When you have all the stuff but just don’t know how to tell the story.
Rachel McConnell
- News
Researching the research
I’m helping to run a research repositories workshop in March. Find out more about the project and how you can help.
Benjamin Parry
- Tiny Lesson
Tiny Lesson: How to run an ERT test
A tiny lesson on how to run a BERT test to measure how people perceive your brand.
Benjamin Parry
- Viewpoint
5 Steps To Better Research
Benjamin shares 5 steps to better research.
Benjamin Parry
- Viewpoint
Design Effectiveness Report 2019
What makes a high-performing design team?
Richard Rutter
- Case study
Queen Mary University of London
This is the story of how a large and complex organisation came together to learn about their users and deliver a better experience for prospective students.
- Viewpoint
The rise of research ops — a view from the inside
Earlier this week Clearleft hosted a lively morning of debate around 'Accelerating Your Digital Design Maturity' featuring leading industry voices from Tesco, Babylon Health, Sky, Twitter, Google Ventures and UCL.
Richard Rutter
- Viewpoint
Practical tips in running your first diary study - pt.1
Running a diary study can be tough work. Here are a few tips to start you off on the right foot.
Benjamin Parry
- Viewpoint
The vital key to design impact
Our research with 400 designers revealed a vital contributing factor to design achieving the greatest impact.
Richard Rutter
- Case study
Theirworld.org
This is the story of how we worked with Theirworld to create an entirely new web presence, one that helped their rich flow of news, resources and campaigns improve children’s education and human rights across the world.
- Viewpoint
Five tips for designing successful business tools
A guide for designing successful business tools
Katie Wishlade
- Viewpoint
Takeaways from Jan Chipchase’s Field Research Masterclass
When you have the opportunity to add new methods to your UX research toolkit, grasp that opportunity with both hands!
Benjamin Parry
- Case study
Attraction Tickets Direct Design Sprint
This is the story of how we worked with Attraction Tickets Direct to identify and fix issues in their checkout process, in just two weeks.