High-End Department Store Chain
Developing creative confidence
How do you build a product team’s capabilities and confidence to deliver a responsive e-commerce proposition?
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Three new products in three weeks using design sprints
How do you harness the focus and energy of a design sprint to tackle the challenge of creating a product vision?
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Rapidly improving a checkout experience
How do you use a design sprint to turn around a problematic checkout in just two weeks?
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Improving education in rural India and beyond
How do you move the learning experience from print to digital, in target markets with notoriously low connectivity?
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VGLC on-boarding discovery
How do you design the optimal user experience to translate members of the VA Flying Club into their reward scheme?
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Balancing advertising with user experience
How do you balance a reading experience with responsive advertising?
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Prioritising user needs to transform a service
What could we do to help the public find the council information they needed more easily?
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Turning 700 websites into one
How do you bring thousands of authors, publishing brands, imprints and marketing teams together into one website? This is the story of how we led Penguin Random House through digital transformation.
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