We’re currently looking for someone to help our clients understand how customers needs align with their strategic objectives and business goals.
Your role is essential in helping inform and shape the human-centered design of potential digital products and services, through:
You’ll have proven digital experience within the industry and also be responsible for supporting and nurturing our research practice at Clearleft under the stewardship of the Strategy Director, through:
We’re looking for self-driven, adaptable and bold individuals who thrive on the freedom and trust to do the work they love in the way they like. If you strive to do some of the most fulfilling work of your career, in a culture free from bureaucratic constraints, Clearleft may be the ideal place for you.
You insist on a deeper understanding of the problem before rushing into solutions, even if that sometimes means starting out with ‘just enough research’. You focus on the needs of the people using your products and services, but are able to understand the complexity involved in balancing them with the client’s organisational goals or technical constraints.
You are a big–picture thinker but understand the benefits of making complex ideas simple through diagrams, concept maps, sketches or other visual communication techniques. You enjoy working through ideas with clients and colleagues and workshops are often your medium of choice. Your primary outputs are invariably physical rather than digital - such as walls of post-it notes or whiteboard diagrams.
You understand that success can often rest on the quality of communication. You prefer discussion over emails and documents. You pride yourself on expressing your ideas clearly and with a strong sense of purpose that encourages trust from your colleagues and clients, whether that’s a conversation around a whiteboard, an interactive design concept or a strategy presentation.
You do your best work collaborating within cross–functional teams and know that shared understanding and stakeholder alignment are the critical factors in achieving successful outcomes. You instinctively share your findings and ideas with colleagues, peers and the community, and love to see them adapt and evolve as a result of constructive criticism.
You know the best way to tackle complex problems is by remaining adaptable. You understand and respect the differences between the various research, design or development methodologies (such as JTBD or Agile), while not following any practice dogmatically. You have an array of techniques to draw upon, but focus on the outcomes of your work, rather than fetishise the way it looks or how it’s delivered.
We hire for culture add, not culture fit. We encourage everyone to bring their own unique character to the team, feeling free to express themselves in a safe and supportive environment. Hiring people from diverse backgrounds enriches the team's values and the work we do, helping make us greater than the sum of our parts.
If the above resonates with you, we should get together for a chat.
If so, please send a short email and your résumé or CV to firstname.lastname@example.org, telling us why you’re right for this role.
Application deadline: 31 August 2021
We look forward to hearing from you.