Well known retail giant
Mapping the omnichannel customer experience
How do you uncover the opportunities for a unified retail shopping experience across in-store and online?
Read the case studyDesign Effectiveness Report 2019
We surveyed designers from hundreds of organisations to find out how design is currently used and understood in their workplaces.
Read the report
Professional Development Framework: Roles
Advice, Opinion
In what feels like the blink of an eye for us at CLHQ, it’s been 7 months since we publicly released our professional development framework. In that time we’ve received lots of helpful and insightful feedback from the design community in terms of how it’s been useful, how it could evolve, and where we want to take it next.
Andy Thornton
Applying a system mindset at both a service and product level
Advice, Opinion
The one thing that has stood me in good stead throughout my whole career is taking a system’s approach to all problems - no matter whether they are at a service or product level.
Katie Wishlade
Creating a purpose-driven media platform
How do you design and build a new publishing platform on a very tight deadline?
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Delivering a rallying platform for a global charity
How do you create an effective strategy and platform for a global charity’s news, campaigns and stories?
Read the case study
We’re currently…
Running a Design Sprint to develop a product to help avoid social isolation.
Chris How
Getting set up for some serious content strategy development embedded at a major travel provider.
Rachel McConnell
Building the front end for a major family ski holiday provider.
Trys Mudford
Designing components to better support the discovery experience for a specialist sports travel provider.
Jason Bird
Creating a digital-first brand for a brilliant new educational activities platform
James Gilyead
On my way to San Francisco to speak at An Event Apart.
Jeremy Keith